BILLING & INSURANCE

All co-payments are expected at time of service, regardless of who brings the patient to the office. For your convenience, Collins Pediatrics accepts cash, personal checks, and most credit/debit cards. Surcharges will be assessed for returned checks or co-payments not made at time of service. Our contracts with insurance companies require that we verify your current coverage and collect your co-payment at each visit. Please bring your insurance card to every appointment.

Collins Pediatrics accepts most insurance plans.

If you do not see your health insurance company listed below, please contact your insurance company to see if our office is contracted with them.

Even if your insurance company is listed, certain plans under those companies are not covered, so please contact your insurance company to see if our office is contracted with them.

If you still need further assistance, please contact our office at 504-832-8022.

Insurance Cards

Please bring your current insurance card to each visit. It is your responsibility to know the benefits and provisions of your individual policy. If you do not provide us with the current insurance information at the time of service, we may not be able to file the insurance claim for you, making you, the parent or legal guardian, responsible for the cost of all services.

Prior Authorizations

Prior authorizations may be required by your insurance company for some medications, testing & labs.

Co-Payments & Billing

Please be ready to pay co-payments, deductibles, co-insurances and balances at the time of your visit. If you are unable to do so at the time of visit, we are more than willing to work with you but you must communicate this information to our billing department.

Collins Pediatrics mails statements on a monthly basis. If you receive a bill in the mail, you can call the office to pay your bill over the phone, mail in payment, or come to the office to pay it in person.

If you have questions regarding your bill or require further assistance, please contact our office at 504.832.8022.

Returned Mail/ Check

Please remember to update your patient registration sheet each time you are in the office.

When a check is returned to us not paid by your bank due to insufficient funds or other reasons, the bank charges our account a fee and that cost will be added to your account balance. After 2 returned checks, we will no longer accept checks to pay your account. Your balance will need to be paid by cash or credit card.

Non-Covered Services

There are times when routine exams require testing such as labs, lead tests, and vision and hearing screening. While some insurance companies do not cover the cost of these tests, we feel that the testing is vital for a thorough exam. Please inform us if you do not wish to have these preventive services provided if your insurance does not cover the cost. If your insurance company does not cover the cost of the services, you will be responsible for the charges.

Payment Methods

Collins Pediatrics offers several options for payment: Cash, Checks, HSA cards, Visa, MasterCard, Discover or American Express.

ACCEPTED PLANS

TRICARE

United Healthcare

UMR

Vantage Health Plan

MultiPlan

6 Degrees Health

Great West Life

Coventry

BlueCross BlueShield

Humana

Gislbar

Cigna

LSU First

First Health

aetna

 

COLLINS PEDIATRICS

Metairie Road

2017 Metairie Road
Metairie, LA 70005
Office: (504)832-8022
Fax: (504)832-8044

Lakeview

7211 Regent St. Suite B
New Orleans, LA 70124
Office: (504)832-8022
Fax: (504)227-3071

OFFICE HOURS

Metairie Road

Monday & Wednesday: 8:00AM – 5:00PM
Tuesday & Thursday: 8:00AM – 7:30PM
Friday: 8:00AM – 4:00PM
Saturday : 9:00AM – 12:00PM

Lakeview

Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00AM – 4:00PM

Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00AM – 4:00PM

AFTER-HOURS CARE

If your child’s illness or injury is life-threatening, call 911.

Otherwise, call our office at any time to speak with a nurse.

POISON CONTROL HOTLINE
1 (800) 222-1222